Luke Doherty, Owner and Managing Director of SYS3, first entered the world of IT back in 1998 when he began working for a local Internet provider in Colchester, Essex. Initially focused on support, he moved onto sales and development. Moving around all areas of the business, Luke soon developed an interest in building and upgrading computer hardware.
It didn’t take long for Luke to see the potential in setting up a business that could provide ALL the IT services an SME would need and in 2001, 3 short years later, SYS3 was established.
SYS3 specialise in a wide range of IT services and solutions for the smallest to the largest of businesses, bundled with our unrivalled support services to ensure continuity and simplicity for our customers.
Simply put, SYS3 provide modern and reliable services at a reasonable price without making things complicated.
We aim to understand our customers on an individual level so that we can provide a tailored service that best fits your business and budget.
Our success and reputation over the last 20 years has led to many of our customers now seeing us as their “outsourced IT department.” With in-house professionals being a costly overhead for many businesses, SYS3 are a great alternative to going it alone and risking costly mistakes.
We are a hands on, client-facing company with customer service a number one priority. We forge relationships with our customers, resulting in partnerships spanning over 15 years.
We don’t outsource. We carry out all aspects of our work ourselves, from helpdesk calls to detailed on-site installations. We have a trusted network of businesses and experts at our disposal, allowing us to call on additional resources when needed to make sure our customers always receive the exceptional support we’re known for.
We have relied on SYS3 for the implementation and provision of all IT systems and solutions since we launched. They fully appreciate our ultimate reliance on connectivity, communication and security and respond rapidly to support us in all areas. They have managed our rapid data expansion and it is fair to say that SYS3 have been instrumental in our success and remain a valued business partner.
SYS3 are a nice set of knowledgeable people who provide good quality and value services. They'll work with you to reduce costs, even if sometimes it reduces the amounts that we pay them.
The knowledge and expertise of the team at SYS3 in migrating our complex Office 365 setup resulted in a thoroughly professional and problem free migration. Their thoroughness and on-going support has been exceptional. SYS3 deliver an excellent, organised and professional service and the whole team always go the extra mile with their customer support.
SYS3 have looked after our IT for a while now and are reliable, professional and well priced. We would thoroughly recommend them to anyone.
We at Raw Stadia are very pleased to be using SYS3, they are service minded and proactive to our needs. They understand the business critical aspect of our company and perform accordingly with flexibility and market knowledge.
Since July 1999 we have been pleased to entrust SYS3 with the support and maintenance of our IT systems. Luke and his team have always provided excellent and prompt service. We have all enjoyed our dealings with SYS3, which have always been friendly and helpful. I would be pleased to recommend SYS3 to anyone.
I am very happy with the service. If I have needed assistance they have always responded quickly and have sorted any issues out very quickly. It's reassuring to know that the team are there to help and support.
15 years ago we made the switch to SYS3 and have always received sound advice and support. A great team who actually want to help sort your IT problems.
Sys3 are very reactive for IT support, and were pivotal in assisting us set up remotely at the start of the pandemic. We have also undertaken a major system change, and they have assisted us throughout.
Sometimes you need more than just IT assistance and friendly people with a fluent understanding of the tech involved. The team at SYS3 have provided holistic and thorough support of my project, making it clear they are there throughout and have our best interests at heart. It’s fantastic to have approachable, jargon-free help from those who really want you to understand what it is you are doing so you feel you have learned and taken ownership in the process. To say that Sam went beyond the call of duty on several occasions, especially when a Word Press error hampered the start of my campaign is an understatement. I’d keenly recommend the team at SYS3 to any business or individual in need of tailored, professional and friendly support in IT.
Highly recommend SYS3. Extremely helpful, friendly and knowledgeable. After using them at my old company, we started using them at my current company and definitely wouldn’t go anywhere else.