Retailers ‘Need More IT Security’ To Protect Against Shoplifters

Small retailers across Essex may be enjoying opening their doors again more freely these days, but while the end of restrictions means people can move and shop more freely, some security risks have increased.

Information Age notes that shoplifting is one of these, not least because the ‘pingdemic’ has sometimes left shops short-staffed. Another is the danger of staff being verbally or physically abused in situations where there are few or no colleagues. Last year, £935 million worth of goods were lost to thefts by customers, while over 455 staff abuse incidents were reported every day.

It might be wondered how this most physical of crimes could be guarded against using IT services in Essex, but VoCoVo boss Martyn Jones noted that there are many security services that can help protect retailers against this threat.

He remarked: “In light of the growing shoplifting concerns and the unpredictable nature of Covid restrictions, retailers must act now and invest in the right technology to enable them to better protect their teams and their stock.”

Among the technological developments he listed was facial recognition technology, which will help identify thieves. Not only can such footage be used to prosecute them afterwards, but it can also sound an alert when someone with ‘form’ enters a store. Because this data can be shared widely, it also means that a shoplifter cannot go to a different town and use their unfamiliarity as a cover.

Mr Jones also said providing staff with better voice communication systems can enable them to get help in an emergency more readily, giving them better personal security.

The pingdemic may be less of a problem now, with changes to the system cutting ‘pings’ by 43 per cent in the first week after the adjustment, while double-jabbed people no longer have to self-isolate. But small retailers in Essex may still find the adoption of new technology has a valuable role to play in protecting both stock and staff from criminals.

Let’s have a chat

Whether you want a complete shake-up of your current IT services or an answer to simple question, SYS3 are always happy to help. Contact us today for a free, no obligation chat about your requirements.

  • Simplify your IT
  • Reduce your spending
  • Increase reliability
  • Enjoy no-contract, unrivalled support across Essex and Suffolk

We know moving IT services can be a daunting task but we promise it’s much easier than you think. When you’re ready to talk, we’re here, happy to help

0345 313 1919

Get in touch

    Our Other Services

    Backing up is VITAL!

    Backing up should be everyones top priority. All too often we see businesses decide to start backing up the wrong side of a costly hard drive disaster or data breach.

    With viruses and malware now capable of causing so much, often irreversible, damage, a substantial backup is imperative. If you’re infected with ransomware, a recent backup often the only way to get you back up and running.

    Why offsite backup and not a removable hard drive?

    Preferably both! But never just a hard drive. Why? Hard drives can fail. It’s as simple as that. Ransomware infections can also creep onto hard drives if they’re left plugged into an infected machine. 

    ​SYS3 use the most reliable and intelligent backup solutions on the market to ensure that our customers’ data is kept secure.

    Why buy your hardware from SYS3?

    Years ago, SYS3 started out by building and supplying custom computer hardware. We know our stuff.

    We keep up with the latest in technology so we are able to provide our customers with the best possible equipment without breaking the bank. Whether you need a new server, laptop, printer or network switch, we’ll always provide you with a variety of options and recommendations to suit your business needs.

    The more advanced technology becomes, the more advanced the bad guys become. Gone are the days when attackers were easy to spot in a badly worded email.

    ​Did you know you can get an infection just by hovering your mouse over a dodgy website banner? Worse? Traditional antivirus products cannot protect you against everything.

    ​Human error is still largely responsible for infections and viruses but that doesn’t mean you shouldn’t have the best protection possible to safeguard your employees and ultimately, your business.

    ​Partnered with Heimdal, SYS3 provide market-leading protection that is proactive, not reactive like traditional antivirus.


    Spam email makes up 70% of ALL email traffic across the world and social engineering means scammers can directly target key employees. Is your job title on social media?

    Over 60% of breaches are caused by human error. Are you confident that your staff are fully trained to spot email-borne threats and avoid falling victim?

    How SYS3 can help

    Just one click has the potential to grind your entire business to a halt and generate a costly bill to put right. What makes things worse is that email viruses are now incredibly clever, highly convincing, and can be very difficult to spot.

    ​Our priority is to make sure our customers are supported and protected as much as possible. 99% of our customers have adopted our mail filtering service and it comes highly recommended. It’s the first line of defence and a vital tool.


    Proud To Be Working With